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assess the situation;
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safeguard the uninjured members of the group;
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attend to the casualty;
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inform the emergency services and everyone who needs to know of the incident.
Emergency procedures framework
If an emergency occurs on a school visit the main factors to consider include:
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establish the nature and extent of the emergency as quickly as possible;
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ensure that all the group are safe and looked after;
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establish the names of any casualties and get immediate medical attention for them;
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ensure that all group members who need to know are aware of the incident and that all group members are following the emergency procedures;
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ensure that a teacher accompanies casualties to hospital and that the rest of the group are adequately supervised at all times and kept together;
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notify the police if necessary;
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notify the British Embassy/Consulate;
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inform the school contact. The school contact number should be accessible at all times during the visit; details of the incident to pass on to the school should include: nature, date and time of incident; location of incident; names of casualties and details of their injuries; names of others involved so that parents can be reassured; action taken so far; action yet to be taken (and by whom);
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notify insurers, especially if medical assistance is required (this may be done by the school contact);
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ascertain telephone numbers for future calls;
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write down accurately and as soon as possible all relevant facts and witness details and preserve any vital evidence;
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keep a written account of all events, times and contacts after the incident;
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complete an accident report form as soon as possible;
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no-one in the group should speak to the media.
