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April 21, 2018
Availability | Prices 2018 | Prices 2019
 

Booking Conditions

  1. Provisional bookings may be made by telephone, fax, e-mail or post. These can be held for a period of up to three months.

  2. A 15% deposit is required to hold a booking. A completed booking form should be sent with the deposit. Until the deposit is paid the booking is treated as provisional and there can be no certainty that the place will be held.
     

  3. The outstanding balance is payable upon arrival in Barcelona.
     

  4. Prices are itinerary-specific and vary according to the exact numbers of students and staff. The price will be recalculated for any subsequent change in numbers or itinerary.
     

  5. CANCELLATION

    Any notice of cancellation must be made by email or fax 30 days or more prior to your visit. The 15% deposit fee is not refundable. If the booking is cancelled less than 30 days before the commencement of the course, the balance of the course fee must be paid in full, a condition that is accepted when the booking is confirmed. Barcelona Field Studies Centre S.L. will not accept any liability to make good any loss or compensate any group resulting from the cancellation of a booking.

    Withdrawal of individual students

    For individual student withdrawals made up to one week before arrival, the total cost for the group would be recalculated using our web site calculator and the difference between the old and new totals refunded. This ensures that our fixed transport and staff costs remain covered and enables the group leader to decide his/her own student refund policy.

    Charges for cancellations made less than 7 days before arrival

    For individual withdrawals made less than 7 days before arrival, 100% of the total individual rate invoiced will be charged. There is no refund. An individual cancellation invoice for insurance claim purposes can be provided upon request.

    No Show

    No Show of individuals will be charged 100% of the total individual rate invoiced. There is no refund.  An individual cancellation invoice for insurance claim purposes can be provided upon request.

    No Show of the group will be charged 100% of the total invoiced. There is no refund.

    Substitution

    Please note that a substitute person may attend. Airlines will charge a fee for name changes.

    Insurance

    Please check that your insurance policy covers for withdrawals or no show due to accident or illness.

     
  6. MISSED MEALS

    There is no refund for missed meals.

  7. COMPLAINTS

    If you have a problem during your visit, you must us inform as soon as is reasonably possible and we will endeavour to put things right. If your complaint cannot be completely resolved, you must complete a report form. Please follow this up within 28 days of your return home by writing to us giving all other relevant information. Send the letter by recorded delivery and keep a copy. We must acknowledge receipt within 14 days and then provide you with a detailed reply within 28 days.

    It is a condition of booking that you communicate any problem to the supplier of the services in question AND to us whilst in Spain and obtain a written report form. If you fail to follow this procedure your entitlement to compensation, if any, will be prejudiced because you will not have taken reasonable steps to mitigate your loss and we will not have been given a full opportunity to investigate and rectify the problem.

  8. Party leaders are responsible for ensuring all members of the party have appropriate travel documentation and adequate travel insurance, including emergency medical repatriation.
     

  9. Party leaders accompanying groups are responsible for the good conduct, health, safety and discipline of all members of their party throughout their stay.
     

  10. Should damage occur to the hotel during your stay, the individual(s) responsible may be asked to meet the cost of replacement or repairs. An open credit card security deposit signed by the group leader is normally required upon arrival, and is returnable on departure.
     

  11. Party leaders are responsible for ensuring that all members of their group are in good health and able to participate in the programme.
     

  12. Free place allocation is 1 per 10 paying places.
     

  13. Requested changes to the coach itinerary on the actual day of use may not always be possible and may incur additional costs.
     

  14. A minimum driver rest break of 30 minutes is required on an excursion day. This must be taken at a location with toilet and refreshment facilities.
     

  15. Excursions or sight-seeing activities on the arrival and departure days must be based in the local area.
     

  16. Supplements

    Hotel Supplements

    A small supplement may be payable depending upon the hotel accommodation used.

    Peak Season Supplement

    A small supplement is payable for July and August peak season bookings.
     

  17. Any person creating a nuisance at the hotel, and who ignores appropriate advice and warning, may be required to leave. Prior notice may not be given in cases of serious misbehaviour.
     

  18. Any student who is deemed to be behaving in a manner which endangers him/herself or others in the group may be asked to leave the party in consultation with the party leader.
     

  19. All members of the party will be required to adhere to the hotel rules and the Barcelona Field Studies Centre S.L. Code of Conduct.
     

  20. A health and safety briefing will be given on arrival.
     

  21. Barcelona Field Study Centre S.L., its servants, agents and employees are not under any liability whatsoever in respect of loss or damage to personal belongings or property however caused whilst attending a Centre programme.
     

  22. Barcelona Field Studies Centre S.L. is not under any liability whatsoever in respect of damage to personal belongings, property or personal injury incurred by, or caused by members of the party in the time outside of fieldwork supervised or led by its servants, agents and employees.
     

  23. Dangerous drugs and weapons are strictly forbidden.
     

  24. It is illegal to purchase and consume alcohol below the age of 18.
     

  25. It illegal to purchase cigarettes below the age of 18.
     

  26. Students must not undertake tattooing or ear/body piercing procedures during their stay.
     

  27. A full list of names of the group, together with dates of birth and passport numbers must be handed in to the Director on arrival.
     

  28. Small Groups

    Additional conditions apply to a small group joining a larger pre-booked group. See bfscmusic.com/SmallGroups.htm
     

  29. Exchange Rate and Fuel surcharge policies apply. See our online Pricing Policy.

  30. The signing of the booking form by the group leader signifies the willingness to comply with the regulations set down by the Director and employees of Barcelona Field Studies Centre S.L..
     

  31. Cheques should be made payable to Barcelona Field Studies Centre.

 
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Page update 5/03/11